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Bilingual Customer Service Officer
Halifax, Nova Scotia, Canada
Représentants au service a la clientèle
As one of Canada’s Top 50 Employers for the sixth consecutive year, Scotiabank places great importance on recognizing and rewarding strong performance. We offer room for advancement, a stimulating work environment and the resources to help you make the most of your career. Together, we continue to make Scotiabank a great place to work.
The Customer Contact Centre has a strong commitment to providing a fun and supportive workplace that ensures success for everyone you and our customers. Our staff believes in a positive working environment that fosters growth, teamwork and diversity. Our dynamic team will invest in your growth through ongoing coaching and career development.
We currently have opportunities for Full Time Bilingual Customer Service Representatives in our Halifax Contact Centre.
Position Summary:
As a member of the Customer Service Team, you will be responsible for contributing to the team’s overall success by providing prompt, accurate and professional responses to Scotiabank’s customers’ enquiries. You will work in a structured team environment, creating an outstanding customer experience and maximizing opportunities to promote our services and products.
Qualifications:
- Minimum 6 months to 1 year in a customer service position
Proficiency in a PC-Windows environment, with strong keyboarding skills (minimum typing speed of 30 wpm), and the ability to multi-task
- Dynamic interpersonal and communication skills
- Excellent telephone manner
- Strong team focus
- Fluent in French and English
- Ability to embrace change
We offer competitive wages, employee discount programs, employee share purchase plan and industry leading programs around recognition, performance and learning. If you are looking for an entry-level position at Canada’s most international bank and possess the skills and abilities mentioned above, we encourage you to apply!
The Scotiabank Group is an equal opportunity employer and welcomes applications from all interested parties. We thank you for your interest, however, only those candidates selected for an interview will be contacted.
No agencies please.
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