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About Retail Banking

The Retail Branch sales and service team helps individual customers and small businesses become financially better off, by providing advice, information and service to help them achieve their personal and business goals.

Individuals in this career field perform a variety of sales and services jobs including: achieving negotiated personal sales and sales activity goals through the identification and satisfaction of customer needs; providing excellent customer service by offering a full range of customized financial solutions; building and maintaining a portfolio of customers; promoting and maximizing the development and growth of residential mortgage business; promoting and selling lending and deposit products and services while applying sound risk analysis techniques and credit adjudication judgment.

Individuals working in this area hold a University diploma / degree and depending on the role are required to have successfully completed a qualifying course of study to obtain a licence to sell mutual funds such as the Canadian Investment Funds Course (CIFC), the Investment Funds in Canada Course (IFC), the Canadian Securities Course (CSC) and achieve a financial planning proficiency standard such as the Personal Financial Planner (PFP) and/or a designation as an Accredited Mortgage Professional (AMP).

Retail Banking job opportunities in this area include: Account Manager Small Business; Financial Advisor; Manager Customer Service; Customer Representative; Mortgage Specialist; Personal Banking Officer; Senior Personal Banking Officer.

Job Title Location Date
Personal Banking Officer TraineeMedicine Hat, Alberta, Canada02/03/2012
Account Manager Small BusinessHinton, Alberta, Canada01/30/2012
Personal Banking Officer TraineeLloydminster, Alberta, Canada01/19/2012
Manager Customer Service TraineeNorthern Alberta, Alberta, Canada01/18/2012
Customer RepresentativeRocky Mountain House, Alberta, Canada01/06/2012
Financial AdvisorLacombe, Alberta, Canada01/05/2012
Personal Banking Officer TraineeRed Deer, Alberta, Canada01/04/2012
Personal Banking Officer TraineeWetaskiwin, Alberta, Canada12/29/2011
Personal Banking OfficerBlairmore, Alberta, Canada12/19/2011
Account Manager Small BusinessVermilion, Alberta, Canada12/09/2011
Customer RepresentativeEdmonton, Alberta, Canada12/09/2011
Personal Banking Officer TraineeCentral Alberta, Alberta, Canada12/09/2011
Personal Banking Officer TraineeCold Lake, Alberta, Canada11/22/2011
Personal Banking Officer TraineeLethbridge, Alberta, Canada11/22/2011
Account Manager Small Business TraineeEdmonton, Alberta, Canada11/16/2011
Personal Banking OfficerFort McMurray, Alberta, Canada10/31/2011
Personal Banking Officer TraineeSt Albert, Alberta, Canada09/30/2011
Senior Personal Banking Officer TraineeEdmonton, Alberta, Canada09/15/2011

Most Recent Jobs

Financial Advisor - Lacombe, Alberta
Description: POSITION SUMMARY: As a member of the Retail Branch sales team, you are responsible for contributing to the team's overall success by achieving negotiated personal sales and sales activity goals through the identification and satisfaction of customer needs Your primary role will be to build and maintain an assigned portfolio of customers with significant investable assets, proactively mining and cross-selling customized fi...
Reference Code: 104386
Customer Representative - Rocky Mountain House, Alberta
Description: POSITION SUMMARY: As a member of a Retail Branch service team and working in close partnership with the Branch sales team, you will be responsible for contributing to the overall success of the branch by meeting negotiated service goals through responding to and actioning customer requests. You provide prompt, accurate and professional service to all retail customers. More specifically, you will be responsible for meeting...
Reference Code: 104445
Personal Banking Officer Trainee - Red Deer, Alberta
Description: POSITION SUMMARY: As a member of a Retail Branch sales team, you will be responsible for contributing to the team’s overall success by meeting negotiated personal sales and sales activity goals through the identification and satisfaction of customer needs. You will be responsible for delivering excellent customer service and selling a full range of customized financial solutions to new customers as well as a number of exi...
Reference Code: 99677